Historically, there has not been a system solution available to practitioners of Emergency Medicine for reducing the incidence of medical errors and the exposure to medical malpractice liability. It is no coincidence that this field is well known for being a high-risk specialty, susceptible to cognitive errors that lead to missed and delayed diagnoses, adverse outcomes, and malpractice claims.  In response, The Sullivan Group designed a scalable solution to mitigate the specific clinical risks that often lead to patient harm in Emergency Medicine.

The RSQ® Solutions - Emergency Medicine Program provides organizations with a comprehensive solution that directly addresses the adverse events that stem from a missed or delayed diagnosis.

Unlike other vendor programs that rely solely upon education, RSQ® Solutions - Emergency Medicine Program applies a system solution for changing clinical behavior to improve patient safety that consists of the following components:

  • RSQ® Education - Emergency Medicine Series
  • RSQ® Modules for EMRs
  • RSQ® Assessment - Emergency Medicine

Each components of the RSQ® Cycle brings the providers and nurses together around the most relevant, high-risk issues in the emergency medicine environment.

What our clients are saying

We are very pleased with the professionalism and clinical expertise displayed by the team at The Sullivan Group. Their assessment of our obstetrics department helped us to narrow the focus of our safety and quality improvement efforts to those high-risk, high-impact areas highlighted by TSG’s analysis

Stephanie Rogers,Administrative Director of Risk Management
FirstHealth of the Carolinas

In deciding whether to implement The Sullivan Group’s clinical decision support into our Emergency Department electronic record, we decided to test the validity of the system prior to purchase, by taking three events that resulted in significant patient harm, followed by expensive litigation, and enter them into the system as if they were new patients presented to the ED. In all 3 scenarios, we felt the critical alerts that were triggered and the clinical prompts that were provided would have prevented the errors that led to the negative outcomes.

Linda McWilliams,Director of Risk Management and Claims
Sacred Heart Health System