|
| |
| |
| Q |
I lost / did
not receive my TSG Web Course Registration and Login
Instructions. |
| A
|
Contact the Risk
Manager at your facility, they will be able to re-send
the information to you. |
|
| |
| Q |
Why do I need
to register? |
| A
|
The registration
process accomplishes several things.
- Validates that you are a member of the system.
- Directs you to the proper courses you have
been enrolled in.
- Allows you to select your own User Name and
Password, making it easier for you to remember
them.
|
|
| |
| Q |
Do I have to
register every time I want to login? |
| A
|
No, once you have
registered for your course(s), all you need to do
is click on "Course Login" and enter your
User Name and Password. The only exception is if
your organization purchases additional courses.
|
|
| |
| Q |
How do I register?
|
| A
|
- Click on the "Course Registration"
hyperlink, located on the side menu.
- Look at your "HCI / TSG Web Course Registration
and Login Instructions"
- Find the "User Registration Information
and Login Instructions" section (underneath
available courses)
- Enter your First Name exactly as it is written
on the instructions.
- Enter your Last Name exactly as it is written
on the instructions.
- Enter your ID-Code exactly as it is written
on the instructions.
- Click the "Login" button
- The registration page will appear.
- Create a User Name - Letters and numbers only,
minimum of 6 characters
- Create a password - Letters and numbers only,
minimum 6 characters
- Re-type your password for verification purposes
- Enter your E-mail Address (If you have one)
- The next few lines are optional
- Click on the Register button. The 'You have
Successfully Completed the Registration' page
will appear. Click the 'To Login, Click here'
hyperlink.
- Next, the Login Page appears
- Enter the User Name you just created
- Enter the Password you just created
- Click the Login button
- What you see next will vary, depending on
the number of courses you have been registered
for.
- If you have been enrolled for only one
course, the course title page will appear
and you may begin taking the course.
- If you have been enrolled for multiple
courses, a selection menu will appear.
- If you have been enrolled in multiple courses,
select the course you wish to take from the
course menu and you may begin taking the course.
- Follow the on screen instructions
|
|
| |
| Q |
Do I need to
remember my ID-Code? |
| A
|
No, once you have
successfully registered, you will not need to remember
your ID-Code. The only thing you need to remember
is your User Name and Password. |
|
| |
| Q |
What is a User
Name? |
| A
|
A User Name is a
combination of numbers and / or characters, minimum
of 6 characters in length.
Example: jsmith
OR mfox123 OR bigbird.
Do not include spaces or any special characters. |
|
|
| Q |
Are there any
requirements for my Password? |
| A
|
Like the User Name,
the Password must be at least 6 characters long
and contain only numbers and letters. No special
characters. The passwords are not case sensitive.
It is a good idea to pick something that is not
easily guessed by someone else. |
|
| |
| Q |
How do I login?
|
| A
|
- From the side menu, Click on 'Course Login'
- Enter your User name and Password.
- You will be given an option to Continue where
you left off or Return to the Table of Contents
if you wish to revisit the previous chapters.
|
|
|
| Q |
What if I forget
my User Name or Password? |
| A
|
- Click "Course Login"
- Click on the "Forgot Password" hyperlink.
- Enter your email address.
- Click the "Email me my user information"
button.
|
|
| |
| Q |
Can I Log Out
from a course and return later to continue? |
| A
|
You are permitted
to log out of all courses EXCEPT Self Assessments.
Self Assessments must be taken in one sitting. Consult
your "HCI / TSG Web Course Registration and
Login Instructions" under "Available Courses"
to find the recommended time allotment for your
particular self assessment. |
|
|
| Q |
How do I log
back in once I have exited the course? |
| A
|
- Type http://www.webhci.com/ into the address
bar on your browser.
- The HCI Web Site will appear. On the side
menu, you will notice a hyperlink labeled 'CBT-Dr.
Sullivan's Risk Management Courses.' Click on
it.
- The HCI Acknowledgment page appears. You must
click 'Accept', to continue.
- From the side menu, Click on 'Course Login'
- Enter your User name and Password.
- You will be given an option to Continue where
you left off or Return to the Table of Contents
if you wish to revisit the previous chapters.
|
|
| |
| Q |
When I log back
in to a course I have started and revisit a lesson
I already completed, the questions no longer appear.
|
| A
|
Once a question
has been answered it is no longer available for
review. |
|
|
| Q |
When I am browsing
the course pages, text and pictures seem to be misaligned.
|
| A
|
Our Courses were
designed to be viewed using Microsoft Internet Explorer
6.0 or greater and run in a resolution of 800 x
600. View in another browser or at a different resolution
may cause some misalignment. |
|
| |
| |
