Linda McWilliams


In deciding whether to implement The Sullivan Group’s clinical decision support into our Emergency Department electronic record, we decided to test the validity of the system prior to purchase, by taking three events that resulted in significant patient harm, followed by expensive litigation, and enter them into the system as if they were new patients presented to the ED. In all 3 scenarios, we felt the critical alerts that were triggered and the clinical prompts that were provided would have prevented the errors that led to the negative outcomes.