Physician Integration Along the Patient Safety Spectrum: From Pre-School to PhD

Dr. Dan Sullivan discusses several stages of integration or onboarding of employed medical staff from a risk and safety perspective. He shares stories from 4 organizations on how they are approaching this challenge and outlines 5 questions your organization must answer in order to successfully integrate the employed medical staff. Interested in additional information regarding an integration solution for your organization? Click here.



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Diagnostic Error & Malpractice

Join Dr. Tom Syzek as he defines diagnostic error and reviews specialties involved. He discusses origins of error and breakdowns in the diagnostic process. Dr Syzek also suggests a process to change clinical behavior to reduce future error.



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Saying Sorry: Empathy & Communication After an Adverse Event

Communication after an adverse event can be the deciding factor of whether malpractice will be filed. In this webinar, Doug Wojcieszak differentiates between empathy and apology, how to practice empathy, and what to do and say after an adverse event.



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Exploring Batch Claims

Dan Sullivan, MD, JD, FACEP; Tom Syzek, MD, FACEP; and Susan Blasik-Miller, JD define and profile batch claims. They review several cases, recommend systems solutions that might prevent similar situation from occurring in the future, and provide strategies to minimizing loss.



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Performance Based Reimbursement: Unintended Consequences that may Lead to Liability

Ronald A. Savrin, MD, MBA, FACS and John West, JD, MHA, CPHRM, DFASHRM provide an overview of the performance based reimbursement changes, the potential impact on healthcare organizations, and how to manage the associated risk during this one-hour live webinar.



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Decrease Your Liability By Improving Your Patient Satisfaction Scores

During this webinar, Dr. Doug Finefrock explores the relationship between medical liability and patient satisfaction. Moreover, he outlines specific training techniques to improve the underlying behaviors that impact HCAHPS scores.



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Panel Discussion: Underlying Causes of High-Frequency & High Severity Malpractice Claims

During this panel discussion, members from the RSQ® Collaborative dissect recent malpractice claims data and offer their perspective on the important findings from that data. Together, this panel represents over 100 years of clinical and medical-legal experience.



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Shoulder Dystocia Webinar

Join Dr. Henry Lerner as he explores key points to improve outcomes with Shoulder Dystocia cases, and provides medical-legal strategies to mitigate significant financial losses in the event of an adverse outcome.



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Strategies to Improve Healthcare Provider Communication Webinar

Join Dr. Arnie Mackles as he provides key strategies for healthcare organizations and providers to improve patient safety by strengthening communication skills between clinicians during handoffs, transitions, and discharges.



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Disclosure & Apology Webinar

Join Doug Wojcieszak as he reviews 5 key facts about the Disclosure & Apology movement.



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