Developing a Patient Experience Strategy: The Evidence Behind Its Impact on Reimbursement & Liability
January 12, 2017
Patient experience is an area of healthcare that has a significant impact not only on an organization’s reimbursement, but also on a hospital’s professional liability (HPL) and exposure to litigation. As a result of recent regulatory changes from the Affordable Care Act, it appears that hospitals have become even more judicious in their allocation of…Read More
Communication Breakdowns in Healthcare: A Significant Cause of Risk and Malpractice Litigation
June 27, 2016
“It’s all about communication!” The world of medicine has changed by leaps and bounds over recent decades. Computers have become part of our daily lives, and technological advances have significantly improved our ability to diagnose and treat diseases that were once thought incurable. Despite this incredible progress, healthcare providers continue to commit far too many medical errors. And unfortunately, many of these mistakes are simply caused by “poor communication.”
7 Strategies to Reduce Hospital Readmissions
February 16, 2016
Preventable hospital readmissions cost taxpayers billions of dollars each year. As we move further into the age of healthcare reform, practitioners will feel rising pressure to reduce costs and decrease unnecessary and preventable re-hospitalizations. Providers cannot and should not avoid the readmission of patients when medical or surgical situations require inpatient care. However, a fair…Read More
Avoid Readmissions vs. Death After Discharge
January 13, 2016
It is certainly a good idea to avoid readmissions that are deemed unnecessary. However, from the vantage point of risk and patient safety, the sword of readmissions reduction has another sharp and dangerous edge. Plain and simple, along with sensible system solutions, there will be irrational but powerful pressures exerted on the gatekeepers of inpatient…Read More
