Pediatric Infections

June 16, 2020

[4 MIN READ] Every day, ED physicians, physician assistants, nurse practitioners and nurses are confronted with pediatric patients suffering from infections. Thankfully, most are self-limited respiratory or gastrointestinal viral infections. Symptomatic and supportive care may be necessary, but antibiotics are not usually indicated; minor infections such as otitis media, impetigo, pharyngitis and uncomplicated urinary tract…Read More

Increasing Hospital Profitability by Improving Physician Engagement

May 27, 2020

7 minute read It appeared to be a typical, run-of-the-mill board meeting at Hospital System “X.” Patient admissions had been slowly on the rise; healthcare teams seemed to be handling the increasing demand for services as the hospital facility continued to display an inviting appearance. Early in the meeting, the hospital CFO presented the data…Read More

7 Steps to Improving Patient Experience

May 12, 2020

[4 MIN READ] Every patient – regardless of the time of day or department to which they present – needs to encounter a high-quality experience. Improving patient experience and ensuring its consistency involves reducing the variability between departments, clinicians and shifts. To achieve this high goal, you need to get buy-in from the entire clinical…Read More

Surgical Error Cases

April 13, 2020

[8 MIN READ] We are all fallible. Despite their best efforts, physicians, nurses, other healthcare workers, and indeed all humans, make errors. It is an essential component of our being. It is widely accepted that a systems approach to error prevention can counteract this fallibility. Nonetheless, errors do occur. These failures can often be explained…Read More

Obstacles to Implementing Emergency Department Triage Practice

March 31, 2020

After investing in an ongoing triage training program, some emergency department (ED) managers and educators become frustrated due to gaps in the application of that education. The goal of triage is to rapidly identify and sort patients to ensure they receive the appropriate care in the right amount of time. Updated triage practice protocol and…Read More

Minimizing Spread of COVID-19 in the Obstetrics Unit

March 20, 2020

[9 MIN READ] Updated: March 18, 2020 Working on the front lines of an obstetric unit is fraught with vulnerability and uncertainty during these early stages of the unprecedented COVID-19 pandemic. Your obstetric team has never before been so codependent in maintaining safety for you and your entire community. Arming yourself and teammates with the…Read More

Triage Tips for the COVID-19 Outbreak

March 9, 2020

[3 MIN READ] In addition to ED volume surges during this flu season, we are now also challenged with concerns related to the coronavirus (COVID-19). Here are some triage tips and considerations to keep in mind. Review your department triage policies and procedures to determine if your organization has made any addenda to them in…Read More

Case: How to Disclose Medical Errors to a Patient's Family

February 18, 2020

Do your clinicians have a plan for how to address a patient’s family if a medical error occurs? Consider this true case that was shared with me by a California risk manager – a routine test that goes tragically wrong: “Mrs. Woods is a 53-year old woman who goes to the hospital for a CT-guided…Read More

5 Tips to Reduce Stress as an Obstetric Nurse

February 5, 2020

Is there really such a thing as a normal day on the OB unit? Highly doubtful. Unpredictability and uncertainty loom from the beginning of your shift to the end. But what if you could achieve some control over your day and try to decrease both your personal stress level and the stress of those in…Read More

Measuring Clinical Performance Improvement in Obstetrics

January 7, 2020

As heightened U.S. maternal morbidity and mortality rates gain national attention, AWHONN and ACOG, as well as state perinatal quality collaboratives, notably California, have emphasized that hospitals need to focus on improving outcomes with specific attention to the leading causes of maternal mortality. The RSQ® Assessment – Obstetrics provides the framework for the creation of…Read More